100% Free Returns and Exchanges:
Return & Refund Policy
We are committed to ensuring our customers' satisfaction. We understand that there may be instances when you may want to return or exchange a product. Here's our policy on returns and refunds:
You have a cancellation period of 30 days after the delivery of the product. If you are not satisfied with your purchase, you can return the product and get a full refund or exchange the product for another one.
Method of Refund
If a refund is applicable, it will be processed through the original method of payment. The refund will be made within 14 days of us receiving the product back.
Damaged / Defective / Incorrect Goods
We are responsible for ensuring the goods arrive to you as described and undamaged. In the case you receive damaged, defective, or incorrect goods, please contact us immediately at firstname.lastname@example.org. We will arrange for the goods to be collected and either replaced or refunded. We do not take returns of opened boxes.
How to request a return or a refund
To request a return or a refund, simply email us at email@example.com or text us at 810-529-3600 with your return/exchange request along with your name and order number. We will follow up with instructions for returns.
Delivery Charge on Returning Goods
Customers will not have to pay for sending the goods back to us. The initial delivery charge will also be refunded in case of damaged, defective, or incorrect goods.
Products Returned Exceeding the Cancellation Period
If you wish to return products after the cancellation period (30 days), please contact us to discuss the options. In some cases, we might offer a partial refund or store credit.
Policy on Returning Goods
If you simply change your mind and no longer want the goods, we do allow returns within the cancellation period of 30 days. However, the product box must remain unopened/undamaged.
Refund Policy Language
Our refund policy is available in English. If you require this policy in another language, please contact our customer service and we will do our best to provide you with the necessary translations.
Please read our Terms and Conditions for additional information.
Our return address is:
Deliver Contacts / Returns
600 South Main Street
Lapeer, MI 48446